Shiraz Travel Ltd is committed to protecting your privacy, and takes its responsibilities regarding the security of customer information very seriously. This policy explains how we use customer information and how we protect your privacy. We require certain information to allow us to process your flight booking. This information may include, but is not limited to, your name, address, telephone number, and email address, as well as your credit or debit card number and expiry date. We also need to know all the names of the passengers traveling. This information allows us to process your flight booking(s) and to send you confirmation of your booking(s) by email or post.

We ask for your telephone number so that we can contact you urgently if there is a problem with your reservation. When you book a flight, as required by the UK Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. Unless we have your express consent we will only disclose personal data to third parties if it is required for the purpose of completing your transaction with us. This is of course subject to the provison that we may disclose your data to certain permitted third parties, such as members of our own group, our own professional advisers who are bound by confidentiality codes, and when we are legally obliged to disclose your data.

Shiraz Travel Ltd retains and uses your personal information to provide you with the best remote commerce (including electronic and mobile commerce) experience by providing you with a personalized service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. For quality assurance and training reasons we may record phone calls made to us. We do not sell, rent or trade your personal information to third parties for marketing purposes without your express consent.